Frequently Asked Questions

Custom Order or Questions

Look on our price list page on the website, or send us an email with dimensions and profile you would like

How do I get a price?


Typically 3 weeks until your frame is in your hand.

What is your turn around time?


12k, 14k, 16k, and 22k are all the same price. The price increase comes with how much gold is on your frame.

What is the price for different color gold?


We invoice you when we finalize your order. You may pay at that time, or wait to pay until your frames arrive safe

How and when do I pay for my frame?


The best discount we offer is by ordering 10 frames or more. Mix and match Ready—Mades and Custom orders as you wish. However the online frames are already discounted.

Is there a discount for multiple frames?


Yes. If you are not satisfied with your frame, just ship your frame back to us and you will receive a full refund. We do our best to be as low risk as possible.

Do you offer refunds?


Typically additional Ready Made Frames are added every week. Mondays and Fridays are the best day to check for new inventory.

How often do you add more Ready Made frames to the store?